BAEKIT BILLING
Cancellation and Refund Policy
Rules for withdrawals, cancellations, refunds, and merchant disputes involving subscriptions, BP, and digital generation services.
Effective October 5, 2026 revision draft
1. Service delivery and exchanges
BAEKIT is an online digital service with no physical shipping. Once a payment is approved, the purchased BP are credited to the account immediately, normally within one minute, and paid features become available right away. If BP have not appeared ten minutes after approval, contact us and we will resolve it promptly.
Because the service is digital, we do not offer exchanges for an identical item. Problems with a purchase are handled through the withdrawal or refund process below, and plan changes follow the plan-change process rather than an exchange.
2. Right of withdrawal
You may request withdrawal within seven days after receiving the transaction terms or after paid service supply begins, whichever is later. Unused paid BP and digital services are eligible for a full refund.
Withdrawal can be limited for a portion of digital content already supplied with express consent or BP already used for completed generation, subject to mandatory consumer law and checkout disclosures.
Crediting BP or ticking a terms checkbox alone does not extinguish statutory withdrawal rights for unused services. Unsupplied portions remain separate. For services inconsistent with advertising or the contract, statutory withdrawal may be requested within three months of supply or thirty days after discovering, or reasonably being able to discover, the issue.
3. Subscriptions and BP
Cancel monthly subscriptions before the next renewal to stop future charges. Annual plans carry a full money-back guarantee for requests received within 30 days of the initial payment. Promotional or free BP have no cash value.
4. Service failure
If our system charges BP for a paid generation that never starts or fails because of a verified service fault, we restore those BP or issue an appropriate refund. Mandatory remedies remain available for material non-conformity.
5. Request and timing
Email the order email, payment date, plan or BP details, and reason to premia.art@gmail.com. Lawful withdrawal from digital services is refunded within three business days from withdrawal, or another period and starting point required by law. Internal approval does not postpone the statutory deadline. Bank posting times may differ; legally required late-payment compensation remains payable.
6. Merchant disputes
Request a review at premia.art@gmail.com or +82-507-1347-5333. If we cannot resolve a consumer dispute together, you may contact the 1372 Consumer Counseling Center or another competent dispute-resolution body.